SSL certificate changes, SSL/TLS configuration changes

Just a quick note that we recently renewed our primary SSL certificates and are in the process of deploying the new certificate to all servers and services. This process is routine and painless and should not cause any issues for any users.

We also took the time to re-evaluate our SSL/TLS configuration, and have disabled SSL 2.0 due to the fact that it’s insecure and considered broken. As part of this process, we are implementing newer versions of TLS and adjusting the cipher priorities. In theory, this shouldn’t cause any problems at all, but in practice, if you run an extremely out-of-date browser, you may have difficulties connecting to our SSL servers.

Note that not all servers/services are updated at this time — The configuration will be applied automatically, but the changes may not take effect until each server/service is restarted which will happen over the course of the next week.

Please contact support if you have any concerns.

WordPress 3.5.2

Just a quick update, WordPress 3.5.2 has been pushed to all active Managed WordPress sites. This is a fairly minor update and we do not expect any problems, however, you will be required to update your database before accessing the admin interface.

WordPress 3.5.1 deployment

WordPress 3.5.1 is being deployed to all existing Managed WordPress sites over the course of the next few hours.

This is a minor upgrade, resolving a handful of security issues and some various other bugs.

As always, Contact Us if you encounter any difficulties.

Mail server virus scanner engine update

Effective immediately we have an update to one of the mail server virus scanning engines online. Please Contact Us immediately if you notice any problems.

This will hopefully resolve the situation where certain banks and financial companies have their mail erroneously classified as a virus/phish. If you experience this issue from this point forward, please contact support immediately.

WordPress 3.5 deployment

We’re in the process of preparing the final testing of the WordPress 3.5 roll-out. All Managed WordPress sites will be automatically upgraded over the next few days.

Contact us if you have any concerns about the upgrade, or difficulties afterward.

Mail Server Antivirus Engine Update

Earlier this evening some of the core components in the antivirus engine were updated. We don’t expect any issues from this upgrade, but will be monitoring the server more closely over the next few days.

Please report any issues that might be related.

Managed WordPress upgraded to 3.0.1

For users on our Managed WordPress platform, the upgrade to WordPress 3.0.1 is being installed over the next few hours.

There were also a few minor plug-in updates but nothing of note.

This upgrade requires a small database update, so the first time you login after the upgrade you’ll be prompted to complete the upgrade. Click the Upgrade WordPress Database button and you’ll be logged in and back to normal.

Mail server performance – Still slow

Unfortunately the changes made last night weren’t sufficient and we are still seeing slow performance for receiving mail, in some cases individual transactions taking 20-30 seconds to complete.

Note that this only happens occasionally, and that when the problem occurs, mail is still flowing normally it just takes longer for your mail client to receive the final “message received” signal.

The root cause of the issue is still under investigation.

Mail server performace

I’ve recently made a few changes to the mail server that should hopefully improve performance, especially with regards to performance sending mail.

Any and all feedback would be appreciated, if you have any comments please open a ticket.