Privacy Policy

DJW Computers Ltd Privacy Policy

(Version 1.0 – Last updated November 2009)

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

We will use the account information supplied to contact you using both automated transactional emails, and/or manual emails, faxes, phone calls, postal mail or via other methods as needed with regards to orders that have been placed, invoices, currently active or recently active services, products or purchases, as well as billing issues.  You will also receive both automated confirmations as well as a human generated response in response to support requests or other forms of contact that you initiate.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place; or, (4) when requested by a law enforcement or governmental agency with regards to an active investigation whether or not the investigation is directly related to services provided. The information is not provided to these companies for marketing purposes.  Note that for domain registrations, certain information must be revealed to our registration service provider, Tucows / OpenSRS, and the same information will then be published as part of the publicly available WHOIS service.  Please see the Domain Registration Agreement for further information.  If your order cannot be filled electronically then your information may be provided to a shipping service to deliver the material as needed.  Information regarding outstanding invoices will be shared with a collection agent in the event that invoices are left outstanding after product or service has been shipped, delivered and/or utilized in some fashion.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings, and you will not be “opted in” to any mailing list unless you explicitly make such a request.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail:
By Phone: +1.403-775-1700

We reserve the right to make changes to this policy. Any changes to this policy will be posted.